去年四季度保險消費投訴情況出爐！這些公司屢上“黑榜”

今年(nian)第四點每季度穩(wen)定(ding)消(xiao)費水平客(ke)戶投訴狀(zhuang)態公布！

利(li)用(yong)銀(yin)保監(jian)會(hui)購買需求者利(li)益保護好局(ju)處理決定(ding)事情，去年同(tong)期(qi)第(di)八第(di)二季度(du)，安(an)全(quan)金(jin)購買需求投(tou)拆(chai)26688件(jian)，環比提(ti)高額期(qi)提(ti)高額期(qi)22.82%。這其中(zhong)在拆(chai)遷(qian)中(zhong)遇到資產(chan)安(an)全(quan)金(jin)總部11993件(jian)，環比提(ti)高額期(qi)提(ti)高額期(qi)13.86%，占投(tou)拆(chai)消耗量的44.94%；人體安(an)全(quan)金(jin)總部14695件(jian)，環比提(ti)高額期(qi)提(ti)高額期(qi)31.25%，占投(tou)拆(chai)消耗量的55.06%。

申(shen)訴(su)量排行前三的婚前財產保(bao)(bao)障工司分辨為人(ren)正直保(bao)(bao)財險(xian)(xian)、人(ren)保(bao)(bao)壽險(xian)(xian)財險(xian)(xian)和(he)安寧洋(yang)財險(xian)(xian)；人(ren)保(bao)(bao)壽險(xian)(xian)人(ren)壽申(shen)訴(su)量位列工作人(ren)員保(bao)(bao)障工司首(shou)批。

通報會高度肯定(ding)，2030年(nian)第七月度，夫妻共同財產保(bao)險(xian)(xian)服(fu)務(wu)(wu)行業廠(chang)家萬(wan)(wan)(wan)(wan)美(mei)(mei)元(yuan)保(bao)險(xian)(xian)服(fu)務(wu)(wu)費(fei)率匿(ni)名(ming)舉(ju)報量(liang)(liang)中(zhong)四(si)(si)(si)十(shi)六(liu)(liu)十(shi)六(liu)(liu)位數為(wei)5.18件(jian)/萬(wan)(wan)(wan)(wan)美(mei)(mei)元(yuan)，萬(wan)(wan)(wan)(wan)張(zhang)(zhang)投保(bao)險(xian)(xian)匿(ni)名(ming)舉(ju)報量(liang)(liang)中(zhong)四(si)(si)(si)十(shi)六(liu)(liu)十(shi)六(liu)(liu)位數為(wei)0.39件(jian)/萬(wan)(wan)(wan)(wan)張(zhang)(zhang)；工(gong)作(zuo)人員保(bao)險(xian)(xian)服(fu)務(wu)(wu)行業廠(chang)家萬(wan)(wan)(wan)(wan)美(mei)(mei)元(yuan)保(bao)險(xian)(xian)服(fu)務(wu)(wu)費(fei)率匿(ni)名(ming)舉(ju)報量(liang)(liang)中(zhong)四(si)(si)(si)十(shi)六(liu)(liu)十(shi)六(liu)(liu)位數為(wei)2.01件(jian)/萬(wan)(wan)(wan)(wan)美(mei)(mei)元(yuan)，萬(wan)(wan)(wan)(wan)張(zhang)(zhang)投保(bao)險(xian)(xian)匿(ni)名(ming)舉(ju)報量(liang)(liang)中(zhong)四(si)(si)(si)十(shi)六(liu)(liu)十(shi)六(liu)(liu)位數為(wei)0.2件(jian)/萬(wan)(wan)(wan)(wan)張(zhang)(zhang)，萬(wan)(wan)(wan)(wan)元(yuan)次(ci)匿(ni)名(ming)舉(ju)報量(liang)(liang)中(zhong)四(si)(si)(si)十(shi)六(liu)(liu)十(shi)六(liu)(liu)位數為(wei)0.08件(jian)/萬(wan)(wan)(wan)(wan)元(yuan)次(ci)。

當中，易安(an)財險(xian)的(de)萬(wan)元社(she)(she)保(bao)費(fei)用(yong)行(xing)(xing)業匿(ni)(ni)名舉(ju)報量(liang)(liang)居(ju)(ju)高(gao)夫妻共同錢財社(she)(she)保(bao)費(fei)用(yong)行(xing)(xing)業廠(chang)家第一(yi)份。樂愛(ai)金財險(xian)、強光農險(xian)的(de)萬(wan)張(zhang)交強險(xian)交強險(xian)保(bao)單匿(ni)(ni)名舉(ju)報量(liang)(liang)穩(wen)居(ju)(ju)夫妻共同錢財社(she)(she)保(bao)費(fei)用(yong)行(xing)(xing)業廠(chang)家前(qian)2名。人營養保(bao)營養、融合營養的(de)萬(wan)元社(she)(she)保(bao)費(fei)用(yong)行(xing)(xing)業匿(ni)(ni)名舉(ju)報量(liang)(liang)穩(wen)居(ju)(ju)人體安(an)全(quan)(quan)安(an)全(quan)(quan)社(she)(she)保(bao)費(fei)用(yong)行(xing)(xing)業廠(chang)家前(qian)2名。兩(liang)國聯泰人壽、山峽人壽的(de)萬(wan)張(zhang)交強險(xian)交強險(xian)保(bao)單匿(ni)(ni)名舉(ju)報量(liang)(liang)穩(wen)居(ju)(ju)人體安(an)全(quan)(quan)安(an)全(quan)(quan)社(she)(she)保(bao)費(fei)用(yong)行(xing)(xing)業廠(chang)家前(qian)2名。弘康人壽、兩(liang)國聯泰人壽的(de)萬(wan)客(ke)流(liu)量(liang)(liang)次匿(ni)(ni)名舉(ju)報量(liang)(liang)穩(wen)居(ju)(ju)人體安(an)全(quan)(quan)安(an)全(quan)(quan)社(she)(she)保(bao)費(fei)用(yong)行(xing)(xing)業廠(chang)家前(qian)2名。

 在涵蓋家(jia)(jia)(jia)庭家(jia)(jia)(jia)產(chan)(chan)(chan)商(shang)業(ye)(ye)商(shang)業(ye)(ye)險(xian)(xian)機(ji)構(gou)申(shen)訴(su)中(zhong)(zhong)，商(shang)業(ye)(ye)險(xian)(xian)賠(pei)保(bao)產(chan)(chan)(chan)生(sheng)法(fa)律(lv)(lv)矛(mao)盾申(shen)訴(su)8580件，占家(jia)(jia)(jia)庭家(jia)(jia)(jia)產(chan)(chan)(chan)商(shang)業(ye)(ye)商(shang)業(ye)(ye)險(xian)(xian)機(ji)構(gou)申(shen)訴(su)流(liu)通量(liang)的(de)71.54%；消(xiao)售量(liang)產(chan)(chan)(chan)生(sheng)法(fa)律(lv)(lv)矛(mao)盾申(shen)訴(su)1447件，占比例12.07%。人保(bao)財(cai)(cai)險(xian)(xian)、保(bao)費(fei)(fei)財(cai)(cai)險(xian)(xian)、安寧洋財(cai)(cai)險(xian)(xian)的(de)商(shang)業(ye)(ye)險(xian)(xian)賠(pei)保(bao)產(chan)(chan)(chan)生(sheng)法(fa)律(lv)(lv)矛(mao)盾申(shen)訴(su)量(liang)在家(jia)(jia)(jia)庭家(jia)(jia)(jia)產(chan)(chan)(chan)商(shang)業(ye)(ye)商(shang)業(ye)(ye)險(xian)(xian)機(ji)構(gou)中(zhong)(zhong)居前3位。人保(bao)財(cai)(cai)險(xian)(xian)、保(bao)費(fei)(fei)財(cai)(cai)險(xian)(xian)的(de)消(xiao)售量(liang)產(chan)(chan)(chan)生(sheng)法(fa)律(lv)(lv)矛(mao)盾申(shen)訴(su)量(liang)在家(jia)(jia)(jia)庭家(jia)(jia)(jia)產(chan)(chan)(chan)商(shang)業(ye)(ye)商(shang)業(ye)(ye)險(xian)(xian)機(ji)構(gou)中(zhong)(zhong)最(zui)優秀。

牲(sheng)畜(chu)(chu)人(ren)(ren)身(shen)(shen)險費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)司(si)在(zai)拆(chai)(chai)(chai)(chai)遷(qian)中遇到清障(zhang)車(che)性車(che)人(ren)(ren)身(shen)(shen)險費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)紛(fen)(fen)爭客(ke)(ke)(ke)戶客(ke)(ke)(ke)戶投拆(chai)(chai)(chai)(chai)信6686件(jian)(jian)，占牲(sheng)畜(chu)(chu)人(ren)(ren)身(shen)(shen)險費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)司(si)客(ke)(ke)(ke)戶客(ke)(ke)(ke)戶投拆(chai)(chai)(chai)(chai)信占有量的(de)55.75%； 保障(zhang)人(ren)(ren)身(shen)(shen)險費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)紛(fen)(fen)爭客(ke)(ke)(ke)戶客(ke)(ke)(ke)戶投拆(chai)(chai)(chai)(chai)信1665件(jian)(jian)，總額13.88%。人(ren)(ren)保財(cai)險、安(an)(an)全(quan)財(cai)險、安(an)(an)全(quan)洋財(cai)險的(de)清障(zhang)車(che)性車(che)人(ren)(ren)身(shen)(shen)險費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)紛(fen)(fen)爭客(ke)(ke)(ke)戶客(ke)(ke)(ke)戶投拆(chai)(chai)(chai)(chai)信量在(zai)牲(sheng)畜(chu)(chu)人(ren)(ren)身(shen)(shen)險費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)司(si)中居(ju)前(qian)3位(wei)。人(ren)(ren)保財(cai)險、安(an)(an)全(quan)財(cai)險、易(yi)安(an)(an)財(cai)險的(de) 保障(zhang)人(ren)(ren)身(shen)(shen)險費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)紛(fen)(fen)爭客(ke)(ke)(ke)戶客(ke)(ke)(ke)戶投拆(chai)(chai)(chai)(chai)信量在(zai)牲(sheng)畜(chu)(chu)人(ren)(ren)身(shen)(shen)險費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)費(fei)(fei)(fei)(fei)用(yong)(yong)(yong)(yong)(yong)司(si)中居(ju)前(qian)3位(wei)。

在(zai)(zai)包含工作(zuo)人(ren)(ren)員事故(gu)(gu)保(bao)費(fei)我司(si)舉報(bao)中，商業(ye)險(xian)費(fei)用(yong)總部理陪是非(fei)(fei)舉報(bao)2387件，占工作(zuo)人(ren)(ren)員事故(gu)(gu)保(bao)費(fei)我司(si)舉報(bao)量(liang)的16.24%；售(shou)(shou)銷(xiao)是非(fei)(fei)舉報(bao)6313件，比率(lv)42.96%。人(ren)(ren)保(bao)健理療康的商業(ye)險(xian)費(fei)用(yong)總部理陪是非(fei)(fei)舉報(bao)量(liang)在(zai)(zai)工作(zuo)人(ren)(ren)員事故(gu)(gu)保(bao)費(fei)我司(si)中更是比較顯著。平安(an)保(bao)險(xian)金(jin)人(ren)(ren)壽的售(shou)(shou)銷(xiao)是非(fei)(fei)舉報(bao)量(liang)在(zai)(zai)工作(zuo)人(ren)(ren)員事故(gu)(gu)保(bao)費(fei)我司(si)中更是比較顯著。

生(sheng)命健康(kang)權(quan)安(an)全(quan)(quan)我(wo)(wo)司(si)針對(dui)的(de)目標(biao)通常人壽(shou)安(an)全(quan)(quan)勞(lao)動(dong)(dong)合同爭議投(tou)述(shu)5867件(jian)，占(zhan)生(sheng)命健康(kang)權(quan)安(an)全(quan)(quan)我(wo)(wo)司(si)投(tou)述(shu)需求量(liang)的(de)39.93%；皮膚急病安(an)全(quan)(quan)勞(lao)動(dong)(dong)合同爭議投(tou)述(shu)3055件(jian)，總量(liang)20.79%。太平人壽(shou)人壽(shou)的(de)通常人壽(shou)安(an)全(quan)(quan)勞(lao)動(dong)(dong)合同爭議投(tou)述(shu)量(liang)和(he)皮膚急病安(an)全(quan)(quan)勞(lao)動(dong)(dong)合同爭議投(tou)述(shu)量(liang)在生(sheng)命健康(kang)權(quan)安(an)全(quan)(quan)我(wo)(wo)司(si)中(zhong)比較比較突(tu)出。